You’ve reached this page because your landscape lighting is not working and our offices are currently closed.
don’t worry, we’re here to help!
While emergency on-site service is available after-hours, we STRONGLY encourage you to try the following steps before contacting us.
Reset GFCI
Nine times out of ten this is the issue
go here for video instructions
Check your breaker panel and make sure none or your breakers are tripped.
If this is the case, go back to the GFCI and reset as well.
If you have wall box transformer and everything above is functioning properly, check the fuse within the transformer.
It will usually be a small white switch (see below pic). If this is in the down position, make sure power to the transformer is on and flip this back up. If this holds, then you should be all set.
If none of the above works, it looks like you need a professional.
We are here to help, you can either pre-purchase emergency on-site service with the link below, or you can email suppport@hllny.com for service during normal business hours.